About Us

Private pool vacation homes in a resort-style setting

Resort-level services, offering Breakfast & Dinner served poolside at 9 different villa styles, available to suit your needs, including couples, small and large families, accommodating up to 14 guests per villa.

We offer Private Pool Villas, each with its own private pool, and can accommodate a total capacity of up to 300 guests.

The X10 Resort sits at the heart of the mountains, 362 meters above sea level, surrounded by 360° panoramic views.
With cool breezes and a year-round average temperature of 21°C, it’s a place where nature, peace, and pure relaxation meet.

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The Origin of The X10

The story begins with Pong’s father, the company’s founder, who was diagnosed with stage-4 prostate cancer. The full course of treatment was expected to cost as much as 10 million baht. At that time, Pong was a salaried employee and the only income earner in a middle-class family, which forced him to devote all his physical and emotional energy to finding a way to save his father from this life-threatening illness.
This led him to explore gaps in the market, where he discovered that hotels and pool-villa resorts in Thailand were priced far above the realistic value—typically no less than 3,000 to 5,000 baht per person. As a result, fewer than 10% of the population was willing to pay such rates. At the same time, there were many affordable vacation homes available, but guests would not receive resort-level services such as security, convenience, and food service.

What is The X10?

From this point, The X10 Private Pool Villa & Resort Khao Yai was born—a pool villa with resort-level service, priced so that everyone can afford it. The goal is to give people who have never had the opportunity to stay in a pool villa with full resort services the chance to experience it for the first time, opening the door to new and memorable experiences.
The core ideology passed down from the founder throughout the organization is that employees must always prioritize guests—Customer First. This means ensuring that every guest enjoys their stay to the fullest. Those who book with us should feel proud to invite their friends, excited to share stories of fun, laughter, and the activities they enjoyed throughout the night—stories that they will continue to pass on endlessly.
This ideology became the foundation of The X10’s bold slogan:
“And you will love each other even more.”

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Our Brand

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Brand Purpose

A private outdoor area

A place that fosters friendship and connection,
where everyone can easily access and truly feel the value of relaxation —
enjoying activities and a private atmosphere that enhance both happiness and togetherness among all guests.

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Brand Vision

The No.1 Pool Villa Resort

The most preferred service provider globally, which gives most people who have never stayed in a resort-level pool villa the opportunity to do so at an affordable price, and is a pool villa that anyone can immediately stay in when they feel like relaxing.

The X10 — A Pool Villa That Creates Smiles

“We don’t just create a resort — we create smiles.”

We pass on happiness from the inside out—through genuine, heartfelt smiles from everyone on our team—so that every guest can experience true and meaningful joy.

You’ll be welcomed by the gentle smile of our reception staff, the warm smiles of our housekeeping team, the smile of the server delivering your favorite dish right to your room, and the genuine smiles from every member of our team.
These smiles make your stay more than just “a vacation” — they make it feel like you’ve returned to “your second home.”

“A pool villa that creates smiles” is not just a slogan — it is a promise we make to every guest who stays with us.
It is also a promise that each member of our team makes to themselves, that…

“We will create unforgettable moments of happiness, smiles, and family togetherness.”

Because to us, these things are priceless.
We deliver this through activities, games, fun experiences, nature, advanced technology, and—most importantly—the heartfelt smiles of every member of our team.

We hope these beautiful memories stay with you forever.
And even as time goes by, whenever you think of The X10, you’ll remember the smiles that never fade.

So, if one day you feel tired, or forget the reason you do this work…
Take a moment to look at this sign once again…

This sign is not only for our guests — it is also here to remind every one of us that…

“Without our guests’ smiles, we are no different from any ordinary pool villa.
But when we give genuine, heartfelt smiles — we become The X10, the pool villa that creates smiles.”

Poolto Story

PoolTo (which means “a big pool”) is a pet that lives on the planet Pluto.

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  • Age: 30 years old (which is equivalent to a 6-year-old child on Earth).
  • Appearance: Similar to a polar bear.
  • Distinctive Features: A playful, cheeky face, a little beard, and a unique accessory around his waist — a pink flamingo float, which is the iconic symbol of the PoolTo people.

Personality: Warm-hearted, cheerful, playful, and charmingly mischievous.

PoolTo is a creature who absolutely loves playing in the water.
But life on Pluto—covered in giant sheets of ice and freezing temperatures—made it impossible for him to enjoy swimming the way he wished.
One day, while looking through his telescope, he spotted a beautiful turquoise-blue planet: Earth. At that moment, PoolTo made a bold decision. He leaped off Pluto and began his journey—arriving on Earth exactly on Songkran Day, drawn by the sight of so much water.
As he approached Earth, PoolTo looked for the perfect place to play—a place with plenty of clean water, kind and friendly people, and a joyful atmosphere. Suddenly, he saw a sparkling body of water surrounded by mountains, breathtakingly beautiful and meeting every one of his wishes.
So PoolTo landed there to play in the water… and that place later became known as The X10.
PoolTo quickly became loved by all the staff and guests.
At that time, The X10 had only 20 pool villas. PoolTo then spoke with the resort owner and asked to create 11 special Pluto-style pool villas, named The X10 Charcoal — inspired by the fact that on Pluto, ingredients and materials containing charcoal are extremely rare and incredibly valuable.

 

PoolTo loves The X10 deeply.
His creativity and playful spirit earned him the position of Activities & Entertainment Staff. And because of his friendly, easy-going, and mischievous personality, he was also given another role — Customer Care Staff.
From that moment on, PoolTo became an essential part of every development at The X10 and has remained with us ever since.

We want you to understand us…

The X10 was not built by human hands.

But it was built by the kindness of humans — born from a son’s wish for his father to survive stage-4 cancer.

The X10 was born from one single intention — to extend the life of someone deeply loved.
The first 10% of this... came from the rush to save my father and the effort without much preparation. But the remaining 90% came from listening to the customers.
Our guests are our teachers — every suggestion and every criticism is the driving force that pushes us to keep improving.
Therefore, The X10 is a pool villa truly built by our guests.

The founding intention of The X10 from day one

It is a pool villa that is “accessible to everyone” and “think of us often”.

Developing our products and services to match the quality of pool villas priced in the tens of thousands per night
while offering them at a price everyone can afford — is not an easy task.

The cost of operating a private pool villa is significantly higher than that of typical hotels or resorts.
For example, a swimming pool requires filtration and maintenance 24 hours a day, even on days when there are no customers. Over 100,000 trees need constant care and maintenance, and we do not charge any additional room service fees.
Even though we have to provide 24-hour food and beverage delivery service to the villas on an area of ​​over 20 rai, it requires a large number of staff to take care of it.

Every villa has its own private pool that requires continuous inspection and maintenance.
This means we must have teams working in three rotating shifts, 24 hours a day, 365 days a year.

Why do we employ migrant workers?

Because many tasks require speed, endurance, and the ability to work under the sun and in the rain.
This is work that most Thais are not accustomed to or do not prefer to do.

We therefore open up opportunities for our foreign friends from Burma, Laos and Cambodia to help take care of the areas that Thai people rarely do. Even though they may not speak Thai clearly, their hearts are filled with
sincerity, gratitude, and genuine dedication.

In their countries, many are jobless, earn low wages, and in some areas there is still internal warfare. Over 80% of every baht earned by clients is sent back to support their families. —
Father, mother, children, wife, grandparents, grandparents, totaling 4-6 lives, we therefore see the value in “gratitude” and “human values” without discrimination of class, religion, or caste.

Because every smile from our guests is the energy that keeps us going.

On public holidays, Saturdays and Sundays, all of you want to rest and travel like everyone else.
But with responsibility and a strong work ethic, they still smile and are determined to ensure that every customer receives the utmost happiness.

If at times there are mistakes, delays, or oversights caused by fatigue,
We sincerely apologize to all customers and assure you that we at The X10 are ready to improve and do better every day.

We are committed to creating a pool villa that everyone can truly afford—
a place that is worth every baht and perfect for every family.
And we will continue to grow alongside
the smiles of every single guest, forever. 💙

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